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Plan support, fill open shifts, keep workers informed and complete service records in one connected workspace. Your team knows what comes next, while coordinators see what needs attention now.
Free for up to 5 staff. Create your workspace with an email and password.
Neo keeps the work connected without showing everyone everything.
What gets in the way
Important gaps are hard to see when the roster, messages and records live apart.
What Neo keeps clear
See coverage, unfinished work and operational risk from one provider view.
What gets in the way
Changes become phone calls when assignments and worker availability lose their context.
What Neo keeps clear
Keep open shifts visible, choose a worker and send the current plan from the roster.
What gets in the way
A shift is harder to deliver when its time, place and support details arrive in different messages.
What Neo keeps clear
See assigned work on a phone, record attendance and finish the service note in the same flow.
When the roster, worker updates and service records live in different places, small gaps are easy to discover late. Neo keeps the day visible from the first scheduled support to the last completed note.
An open shift is easy to miss in a spreadsheet. Neo keeps unassigned work visible while there is still time to fill it.
When attendance and notes are separated from the shift, coordinators spend Friday asking people what happened on Tuesday.
Availability, changes and handovers disappear into calls and group chats. Neo keeps the operational picture with the work.
Neo gives the office and the people delivering support one shared operational picture. The latest assignment, attendance and records stay attached to the work instead of being reconstructed from messages.
Unassigned shifts remain easy to spot and fill, without losing the participant, time or service context.
Assigned shifts and service details go to the worker experience built for use on a phone.
Attendance, notes and follow-up stay connected to the service event that created them.
Each person sees the part of the day they need, while coordinators keep the operation in view.
Build one-off or repeating shifts around participants, workers and service details.
Start with the roster. Keep the rest of the day attached.
See uncovered work clearly and choose from suitable, available workers without losing the roster context.
Send assigned shifts to the team and keep the latest service details on their phones.
See what is coming up, underway and still waiting for attention from one operations view.
Keep attendance, service notes and follow-up work connected to the shift that created them.
One operating picture
Every handover keeps its context
Create your workspace, add your people and build the first roster without waiting for a sales or implementation call.
Use your work email and a password. Add your business name now or update it later.
Add participants and workers, or bring participant details in from a spreadsheet with column mapping.
Add shifts to the roster, assign your team and keep open work visible until it is covered.
Assigned workers see their shifts on their phones with the service details they need for the work.
Support staff get their own app: today's shifts, what the participant's plan asks for, one-tap clock on and off, and somewhere to write the shift up afterwards. Big targets, high contrast, and an outdoor mode for working in daylight.
Roster changes, attendance and service records stay connected to the work. Your team has a clearer operational history when somebody needs to understand what happened.
Bring your people in from a spreadsheet with column mapping. Hand timesheets to payroll and claims to your finance system. Neo keeps rostering and service operations connected; it does not try to be your accounting package.
See what is scheduled, what still needs a worker and what needs follow-up — without rebuilding the story from separate tools.
Each business is separated inside the database, and access is limited by role. Workers see the information they need for their work — not provider funding or costs.
Database rules scope provider records to the business a signed-in person is working in.
Support access needs a recorded reason, approval and an end time. The access is written to the security history.
Important changes retain who made them, when they happened and the context needed to understand them later.
Your password is hashed with scrypt and a random salt — we cannot read it, and it never appears in a log or an email. Forgotten it? We email you a link instead.
Up to five staff, Neo is free and stays free. As your team grows, the published staff bands show the monthly licence clearly before anything changes.
Free
forever
$99
per month
$149
per month
$199
per month
Create a free workspace for up to five staff. No payment details, software installation or sales call required.